Contact us
We’re here when you need help
The ZeroSpread team is here to help with technical support, subscriptions, billing, partnerships, and general questions. Pick the right channel and we’ll route your message accordingly.
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Contact channels
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Before you write to us
For a faster, more accurate response, please include the following in your message:
- 01Your full name
- 02The email linked to your account
- 03The type of issue or request
- 04A short description or screenshot of the error, if any
- 05Order or invoice number for billing topics
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Topics we can help with
- Technical support
- Account issues
- Invoices & payments
- Subscriptions & cancellations
- Refunds
- Partnerships & media
- Platform improvement suggestions
Response time
We try to reply to messages within 24 to 48 business hours. Response times can vary with volume and topic.
For billing topics, please use the dedicated billing email to speed up processing.